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Frequently Asked Account & Shopping Questions

 
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Orders
1 -  Can I place my order by phone instead?
2 -  How do I place a tax-exempt order?
3 -  Why do you ask for my bank phone number when I place an order? Where do I find it?
4 -  What if I still have questions?

1 - Can I place my order by phone instead?
Yes, you can order by phone Monday through Friday between 9AM and 6PM Central by calling 1-800-998-1000.
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2 - How do I place a tax-exempt order?
You can place a tax-exempt order by calling us at 1-800-998-1000 Monday through Friday, 9AM-6PM, Central Time.
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3 - Why do you ask for my bank phone number when I place an order? Where do I find it?
The bank phone number is the customer service phone number, usually a 1-800 number, listed on the back of your credit card.

We use your bank phone number to help avoid any delays in processing your order. By speaking directly to your credit card issuer, we can resolve any problems with processing your credit card as quickly as possible.
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4 - What if I still have questions?
If you did not find the answer that you're looking for, you can Contact Us online, or call us toll-free at 1-800-998-1000 between 9AM and 6PM Central, Monday through Friday.
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